Recent Why SERVPRO Posts

Does Homeowners Insurance Cover Mold Damage?

8/29/2022 (Permalink)

Homeowners insurance policy It is important to purchase this type of policy just to make sure your property is covered

Homeowners insurance can protect your residential property from a lot of different disasters and types of damage. Despite how common residential fungus growth is, many insurance policies still don't cover mold damage directly. Read on to see whether your home in Woburn, MA, is protected against mold damage.

When You Are Covered

The majority of insurance policies cover mold damage if, and only if, the damage was caused by a covered peril. A covered peril is essentially any type of disaster or damage that the insurance policy already covers. Here are a few examples:

  • Falling objects
  • Frozen pipes
  • Damage caused by vehicles
  • Vandalism or other types of malicious mischief
  • Lightning Strikes
  • Theft
  • Fire Damage

Because each insurance policy is different, it's important to check yours to see which types of accidents are actually covered. If the fungus growth is a direct result of any covered perils in your policy, then you're covered. However, if the mold is a result of your personal carelessness, or if you leave it unreported for too long, then you have to pay for the damage yourself.

When You Aren't Covered
There are a few loopholes you can employ if your specific policy doesn't cover mold damage. If you want to be absolutely safe, you always have the option to purchase a separate mold insurance policy. This is a separate policy endorsement that adds mold coverage to your existing homeowner's insurance policy. Depending on your home's specific mold risk -- this is determined by where you live, how often you typically deal with mold damage, and other various factors -- you may end up paying between $500 and $1,500 annually for separate mold coverage.
Fungus growth is a very common occurrence that the majority of homeowners do have to handle at some point. It may be beneficial to purchase a separate policy endorsement to make sure that your property is covered, just in case your existing policy is reluctant to protect you. If you do discover mold damage in your home, you should contact mold remediation experts immediately.

IICRC Certification for Restoration Professionals

6/28/2022 (Permalink)

technician extracting water with vacuum in an office building. Water cleanup in a commercial building in Winchester, MA.

IICRC Certification for Restoration Professionals

Extreme weather, equipment malfunctions and accidents can damage property and interrupt business. When these events happen, business owners seek help and want the best but may not know whom to call. Fortunately, the Institute of Inspection, Cleaning and Restoration Certification (IICRC) sets the standards for excellence in the restoration industry and certifies cleanup professionals. Here is an example of the 3-step training progression SERVPRO restoration technicians and firms can complete.

1. Restoration Certificates
First, the IICRC aims to provide an industry-standard mitigation certificate for professional restoration companies. They offer twenty-six different certificates that cover the range of cleanup scenarios. Certificate holders receive thorough instruction and benefit from industry-wide recognition of their skills. This prestige attracts business and instills confidence in customers needing restoration services in Winchester, MA.

2. Specialty Masters
Second, restoration technicians certified for three consecutive years who want to further their education can enroll in one of three master’s designations. The three specializations are Textile Cleaner, Fire and Smoke Restorer and Water Restorer. Technicians earn these master’s designations when they complete bundles of certifications relevant to each area.

3. Trained Professionals
After receiving their master’s designation, cleanup professionals will have reached the apex of restoration training. There is no higher or more valued credential in the restoration industry; these professionals join a global directory, attract employees who want to improve their cleanup skills and raise the profile of their restoration company.
And not only individuals but also firms can gain certification. To become certified, a firm must have at least one accredited technician, insurance and a business license. In addition, accredited businesses receive Google verification and may advertise their status with a badge for their website and social media.
So, when companies need restoration services in Winchester, MA, they turn to SERVPRO, an IICRC-certified firm and approved training center. Simply put, SERVPRO’S restoration professionals get businesses back to work.

Preventing Secondary Mold Damage Following a Fire at Your Business

6/20/2022 (Permalink)

Firefighters putting out a fire in a big building Commercial fire damage in Wilmington, MA.

Understanding the Relationship Between Fire, Water and Mold 

Following a fire at your business in Wilmington, MA, black mold can form due to the high humidity levels resulting from the accumulation of water that extinguishes the flames. Standing water often causes more significant secondary damage than fire when it leads to mold formation. However, you can prevent or minimize your losses by understanding the relationship between fire, water and mold.

Why You Should Dry Your Space Immediately
Firefighters' main goal is to extinguish flames as quickly and efficiently as possible. Therefore, they may use powerful hoses that deposit large volumes of water throughout your business's interior.  However, after a fire is no longer a threat, you will need to take measures to dry out your space. Part of the drying process involves removing standing water within 48 hours when it becomes a breeding ground for mold that can contaminate:

  • Air and ventilation systems
  • Floorboards
  • Spaces behind walls
  • Furnishings

It is essential to contact a reputable disaster recovery company that uses industrial-grade water vacuums and dehumidifiers to remove water quickly. 

Why You Need Professional Help To Address Toxic Black Mold
Promptly drying your space can minimize but not necessarily prevent mold formation. Therefore, it is vital to remove mold spores quickly before they spread. SERVPRO professionals apply various technologies to detect and contain toxic mold spores in places where they are invisible. They also use negative air chambers to isolate and contain spores and prevent further contamination. In addition, they rely upon air filtration machines to remove toxic mold from the air. However, widespread mold infestations may require removing and replacing structural elements and furnishings.
Standing water after a fire at your business in Wilmington, MA, can lead to toxic black mold formation that can prevent you from resuming normal operations. Fortunately, you can count on SERVPRO to restore your space to pristine condition, "Like it never even happened."

How SERVPRO Makes the Insurance Process Easier

2/27/2022 (Permalink)

Standing water in a basement, personal items wet When you have the appropriate people on the job, storm restoration can be a lot easier and faster.

How SERVPRO Simplifies the Insurance Process

In the event of a serious storm, flooding and other damage to your home can occur. In the most serious circumstances, you’ll need to hire the right company to provide storm restoration. SERVPRO is your top choice for a trusted, competent group of professionals. In addition, you need to work closely with your insurance company to make a claim and ensure that you don’t have to shoulder the financial burden of the disaster. SERVPRO will provide the support you need in this process as well.

Why Call the Professionals

After a major storm, even moderate flood damage requires immediate attention. SERVPRO should be your first choice when you have cleanup and repair needs in your Burlington, MA, home. Here’s why:

  • They have experience.
  • They have the skill.
  • They use the best equipment and employ industry-leading techniques.

Working Hand in Hand With the Insurance Company

After you get in touch with SERVPRO for storm response help, you’ll contact your insurance agent. The two professionals will exchange information to help ensure you get full coverage. SERVPRO is accustomed to partnering with insurance companies at the beginning of storm restoration all the way to the end. SERVPRO will respond quickly to your needs, which will in turn speed up the claims process so you don’t have to wonder and wait for what type of service your agent will provide.

Peace of Mind

There’s a lot to worry about in the storm restoration process. Not only do you have concerns about what the company can repair and salvage, but you need the confidence that your insurance provider will cover damages and approve your claim in a timely manner. The team at SERVPRO will do its part and won’t bog down these important matters.

Storm restoration can be easier and faster when you get the right team on the job. SERVPRO also knows how to make things go smoothly with the insurance company.

3 Common Causes of Mold Growth

1/30/2022 (Permalink)

Mold growth on a wall Black mold can be caused by broken pipes, high levels of humidity, flooding and other factors.

Mold Growth: 3 Common Causes

Black mold can take a great deal of time and effort to remove from a home in Winchester, MA. However, knowing what issues are associated with mold growth can help you prevent mold growth in your home.

1. Broken Pipes

Even minor issues in a home can cause mold to grow. Though a broken or leaking pipe may seem like a small problem, it can turn into a major issue if it is not fixed in a timely manner. Since mold needs some amount of moisture to grow, mold is likely to grow around a broken or leaking pipe and on areas where water has dripped. Generally, fixing the damaged pipe swiftly can keep mold from growing.

2. High Levels of Humidity

In areas that experience high levels of humidity, such as kitchens or bathrooms, mold is more likely to occur. An environment that is damp and has a moisture problem will allow mold to grow within days. If mold is not noticed quickly or is left alone, black mold, which can be hazardous and more difficult to remove, can grow in as soon as a week. Keeping areas in your home as dry as possible can assist in mold prevention.

3. Flooding

When major water damage occurs, mold commonly follows. Whether a flood is caused by a natural disaster or by a broken appliance, floodwater inside the home can create the perfect environment for mold to grow. The longer water stays in a home, the more likely mold will be present. Often, it is wise to have your home aired out after a flood occurs in order to decrease the likelihood of mold growth.

Black mold can be caused by broken pipes, high levels of humidity, flooding and other factors. Taking preventative steps to keep your home from experiencing mold growth can save you time, money and frustration. However, homeowners whose homes are affected by mold may find it helpful to work with mold cleanup and remediation experts.

Flood Insurance and Your Basement FAQ

11/22/2021 (Permalink)

Legs of a person standing o a wet carpet floor, couch, chairs and a white plastic trash bin. Concept of a wet basement Rainstorm damaged a basement in Winchester, MA

Flood Insurance and Your Basement FAQ

If you live in Winchester, MA, then you may be familiar with the worries cause by the possibility of a basement flood. There are a number of ways water can get into a basement but when it does many homeowners’ first question is “will my insurance cover this?” Insurance varies by plan and carrier, but here are some of the answers to many of the most common questions.

1. What is in Standard Coverage?

Most homeowners insurance coverage plans will cover the damage in a flooded area, but may not cover the source unless it was accidental damage that occurred suddenly. For example, they may help you replace your flooring if a washing machine hose breaks, but will not cover the replacement hose.

2. What is Not in My Coverage?

In some cases, damage caused by a basement flood may not fall under your homeowner's policy. This may occur when the water is from an outside source where the damage falls under a separate insurance plan, or in cases of negligence.

3. Will I Need a Separate Plan?

In some cases, you may want additional insurance coverage in addition to your homeowner's policy. These may include flood insurance to deal with water from acts of nature such as storms and water backup coverage from water that comes from outside water or sewage main.

4. What Can Be Done for My Flooded Basement?

In most cases, your insurance agent will be able to put you in contact with a professional service that deals with water damage and remediation. These professionals can help identify the source of the problem, and arrange proper cleanup procedures.

When dealing with a basement flood it’s important to know what is in your plan when contacting your insurance so you won’t be surprised. If you have questions your agent will be happy to help. They may also recommend a service to help with cleanup and remediation.

Is Indoor Mold Growth Related to Rain?

10/30/2021 (Permalink)

Floor and corner of a wall with mold growth. Water damage can lead to mold growth.

Can Mold Be Related To Rain?

It seems strange, but every time it rains you see a fresh spate of mold climbing up your walls or down the back of your toilet. Is the mold caused by the rain? Are you seeing causation without correlation, or is the mold growth actually related to rainy weather in Winchester, MA?

It’s Not the Rain, It’s What the Rain Causes

If your house was leak-proof and airtight, you’d never have a problem with mold. But if you have a leak or other structural issues, every time it rains your house is suffering water damage. Mold, black mold in particular, thrives where you have a moisture problem. So, in a way, the rain is causing your mold problem, but your real issue is:

• Water from rain storms leaking in through roofs and windows, or even blowing through improperly sealed doors
• Standing water in rain gutters possibly seeping into wood or roof tiles
• Flooding creating standing water that fuels black mold
• Water damage from leaks softening and rotting insulation, drywall, and wood to create a nest for mold to proliferate
• Water damage leading to additional breakage and leaks in interior pipes and fixtures, causing more water damage and compounding the issue

So How Do I Prevent Mold When It Rains?

You can't just wipe things down after it rains and hopes for the best. For mold cleanup and remediation, you need to act quickly to eliminate the source of the leak and water damage and get rid of the mold. Black mold removal can be tricky, but it is definitely possible with the right assistance. Once you get rid of mold, the key is to prevent it from coming back by remaining diligent about the conditions that led to mold growth in the first place. You can prevent mold by ensuring any moisture issues are handled quickly and efficiently.

The Importance of Containing Mold During Remediation

9/22/2021 (Permalink)

White wall covered with black spots of mold. Black mold damage in a Burlington, MA home.

The Importance of Mold Containment During Remediation

Mold contamination in your home needs to be dealt with in a thorough and efficient matter so that it is contained. Lack of control over damage like this can create many more problems for a homeowner. An adequate remediation process involves the use of appropriate equipment and methods and should be handled by experts. If you have a need to remove mold from affected areas of your home in Burlington, MA, contact a professional contractor to ensure that it is handled quickly and correctly.

Required Materials

There are certain tools that professionals will likely use during a proper remediation process. These include the following:

  • Drywall saw
  • Safety glasses
  • Shop vacuum
  • Utility knife
  • Heavy-duty cleaner
  • Plastic sheeting
  • Painters tape

The use of these items helps the team to isolate and clean up any mold contamination.

Remediation Process and Containment

If you’re inexperienced in mold remediation, harmful results may occur if you attempt to remove and contain the damage yourself. The last thing you want to do is make a bad situation worse by allowing clean parts of your home to be affected due to improper containment techniques. There are some steps that can be taken that can mitigate the risk of further damage:

  • Repair the water problem to ensure it doesn’t repeat itself.
  • Seal off the contaminated area.
  • Moisten the area to prevent the spread of dust.
  • Remove all wet or damaged objects and materials.
  • Thoroughly clean any areas that were affected.
  • Seal contaminated areas like walls with paint.

The professionals you hire will likely follow this procedure as they clean up any mold and resulting damage.

There is a tested and proven methodology for the handling of mold contamination, and it is best to allow experts to use this methodology in managing any kind of damage in your home. This will give you peace of mind, knowing that there haven’t been any oversights due to inexperience. You can restore your home to what it was and move on to more important and enjoyable things in life.

3 Differences Between Mold and Mildew

8/11/2021 (Permalink)

Mold between one cabinet and wall Call SERVPRO of Burlington/ Woburn to remediate or prevent any mold growth.

Mold VS. Mildew: What's The Difference

While there can be many types of fungi in Woburn, MA, there is one thing they all likely have in common: you want to get rid of them. The steps you should take depend on whether your home has mold or mildew. In order to know whether you are at risk for mold damage or simply have less harmful mildew, there are some questions to ask.

1. What Does the Fungus Look Like?

Mildew tends to be gray or white and very flat. Mold on the other hand comes in a number of colors, including blue, green, or black. Mold tends to be fuzzy or slimy.

2. Where Does It Grow?

Mildew growth is more common than that mold. It tends to be found on produce, houseplants, and natural fabrics. Mold growth, on the other hand, tends to be more invasive. It is found in many places including showers, drywall, wood, air conditioning systems, wallpaper, and ceilings. The wide array of areas it inhabits is one reason mold damage quickly becomes extensive if unaddressed.

3. How Stubborn Is It To Remove?

Mildew, because of its flat texture, can usually be removed with a household cleaning solution and a scrub brush. Mold tends to have tiny filaments that infiltrate whatever surface it is on, making it much harder to remove. Do-it-yourself cleaning is usually not the best idea with mold, because you can release mold spores into the air and spread the issue to other areas of the home. For mold, it is often helpful to call a professional to determine the extent of damage and best method for remediation.

Mold damage tends to be more severe than that of mildew. That is why it is often important to determine which type of fungus is the problem. After you have determined what type of fungus has intruded, you can take the right steps to banish it and restore a healthy environment to your home.

Which Certifications Apply To Mold Remediation Services?

5/28/2021 (Permalink)

Black mold growth discovered between cabinet and wall Mold damage in Burlington, MA.

There are a number of mold certification programs, but the Institute of Inspection Cleaning and Restoration Certification is highly respected among insurance companies, the restoration industry and many satisfied homeowners. Find out more about the advantages of retaining the services of an IICRC certified mold technician for a mold infestation at a residence located in Burlington, MA.

Water Damage Restoration Technician

A technician specializing in restoring water damage can reduce the likelihood that mold will develop. These specialists can recommend the best approach to the following mitigation and restoration measures:

  • Extracting standing water
  • Cleaning and disinfection
  • Drying saturated materials
  • Lowering humidity levels

If water damage is reported within 24 to 48 hours, a restoration team led by a technician trained in water damage restoration may be able to clean, disinfect and dry the affected area before mold develops. If damage is not detected and reported in a timely manner, other certifications can be useful.

Building Moisture Thermography
Some certified mold remediation services have a technician on staff who specializes in moisture thermography. This imaging technology makes it possible to detect the presence of moisture in building materials and pinpoint the source of hard-to-find leaks. In many cases, water damage has already affected building materials such as insulation that run a high risk of supporting mold and must be disposed of and replaced.

Applied Microbial Remediation Technician
If signs of mold are detected in a residence, a mold technician can recommend the best approach to remediation. These experts know how to put up containment to keep an infestation from spreading and clean up mold growth.
These are just three mold-related IICRC certificates. The leading restoration companies are associated with this certification program and many franchises have certified mold technicians. Homeowners should inquire about the mold certifications of any restoration provider to ensure that the best approach is taken to mold remediation.

Creating an Inventory System for Your Business

2/18/2021 (Permalink)

Hand hold and touching digital tablet with smart inventory application on screen in the warehouse. Creating an inventory is an important step for any business and can make recovering from a disaster easier.

Here Are Some Tips For Creating An Inventory

Before you can hire a remediation company, such as SERVPRO, for your disaster-struck business in Winchester, MA, you are going to need to provide your insurance company with a list of everything in the building. It can be impossible to create this list when facing a disaster, so it is best to make one beforehand. 

How Do You Create an Inventory?
The first step to create an inventory is to decide which method is best for you. While it can be a simple list of everything in the building, you will probably want a visual record. You can use one of these digital tools to help you make your list:

  • Spreadsheet
  • Mobile app
  • Video camera

Once you have decided on a format, you can start making your list. Don't forget to include any items you have in your storage closets. Pay special attention to any high-value items you have, such as expensive equipment. It may also be best to ask your agent what items would be covered if you made an insurance claim, so you know what to include.

Why Do You Need One?
An inventory is an excellent way to help expedite the insurance claim process. Not only will it help when dealing with the insurance company, but it will also be helpful when dealing with a disaster restoration company.

How Should You Store It?
Don't let your inventory become part of your property loss. Be sure to keep a copy in a fireproof safe, safety deposit box, or the cloud. You could also email it to your agent for safekeeping. This is a bonus because your agent will tell you if you have enough coverage to pay a full insurance claim.
Creating an inventory is an important step for any business and can make recovering from a disaster easier. After you create yours, be sure to keep it safe or email it to your insurance agent before disaster strikes.

The 3 Exceptions To Mold Exclusions in Commercial Insurance

12/17/2020 (Permalink)

Mold growth behind wallpaper Mold isn't always visible

Finding mold within your commercial property in Woburn, MA, is an unpleasant experience. It can result in extreme mold damage, particularly if the issue went unnoticed for awhile. If damage occurs, your most pressing concern is likely funding for remediation experts. Most insurance companies widely exclude fungus-related issues. However, there are usually three exceptions to this rule. Here is each one.

Limited Fungus Coverage

This exception displays the importance of maintenance. If your mold didn't arise from neglect, you're more likely to be covered. Limited Fungus Coverage refers to fungus caused by specified causes of loss, or hazards named by your policy. These are some examples of such causes:

  • Vandalism
  • Water damage
  • Sinkholes
  • Windstorms

Essentially, these are causes that you didn't create. This, combined with proof that you did your best to fix the problem, is likely to gain you insurance coverage.

Fire and Lightning
Similar to the first exclusion, but far more specific, fungal growth resulting from fire or lightning is generally covered. These disasters are almost certainly not your fault, so the issue doesn't stem from lacking maintenance. As long as you provide evidence of the cause, this reasoning will probably sway your commercial insurance provider.

Specified Resulting Damages
Mold isn't just an issue by itself. It can cause problems in turn. If a damage named in your insurance policy is triggered by mold, then the remediation process will likely be covered. However, it's important to make sure that the fungus wasn't caused by your neglect. This will make your argument for mold insurance coverage murky at best.
Learning what mold issues your insurance covers is essential. Most providers aren't known for assisting with mold, so making a compelling case is essential. Above all, be sure that you fix fungal issues immediately after discovery. Otherwise, you'll likely have to fend for yourself. Know your commercial insurance policy and keep your building safe.

The Safest Ways To Locate Mold

11/30/2020 (Permalink)

Scientist show molds in agar culture. Lab testing mold

The Safest Ways To Locate Mold

A search for mold growing in a house may lead to exposure to high concentrations of spores, microbial volatile organic compounds and other potentially harmful substances. If signs of a mold infestation are not readily visible at a house in Wilmington, MA, homeowners should arrange for an indoor environmental specialist to inspect the premises and take samples for analysis in a laboratory.

Contactless Visual Inspection
The most important rule for finding a mold at a residence is looking without touching. Making contact with fungus prior to obtaining the results of a mold test may pose several risks:

  • Allergen exposure
  • Exposure to toxigenic mold
  • Spreading spores

Even if mold is not toxic, close proximity or direct contact with an infestation may still provoke a strong allergic response. Wearing personal protective equipment is advisable while searching for mold growing in a house. Contact is also the primary mechanism by which spores spread.

Professional Inspection
A professional inspection performed by an indoor environmental specialist can minimize a homeowner’s risk of mold exposure. These trained experts can take samples to submit for analysis in a laboratory or use advanced imaging equipment to locate mold that is obscured by walls.

Lab Testing
Only scientists who have access to precise lab equipment can positively identify the type of mold in a particular infestation out of hundreds of thousands of species. Testing can cost hundreds of dollars and may be scheduled prior to the start or at the finish of remediation to confirm that mold has been removed.
As soon as the musty smell associated with mold growth becomes evident at a home in Wilmington, MA, the property owner can reduce his or her risk of exposure by immediately contacting an indoor environmental specialist. If you look for mold, wear appropriate personal protective equipment and do not spread spores by touching or otherwise making contact with fungal growth.

5 Ways to Prevent Mold in Business Properties

8/15/2020 (Permalink)

Woman watching TV and using remote controller Knowing the weather of your area can actually help with mitigation

Five Ways To Help With Mold Prevention On Your Business

Whether you own a series of rental properties or an office space mold prevention can be important for a Woburn, MA, business. Here are five things many professionals say you can do to help mitigate potential mold problems.

1. Know the Weather

Since mold growth has a tendency to occur in areas of water damage, knowing the weather of your area can actually help with mitigation. This will allow you to prepare for any storms and take the steps needed to prevent damage that could lead to mold problems.

2. Regular Maintenance Inspections

Keeping a regular maintenance schedule will allow you to know when damages occur and give you the chance to act quickly before mold has a chance to grow. Having a maintenance schedule will also allow you to keep an eye on possible problem areas.

3. Make Repairs Quickly

Another important step for mold prevention is to make any repairs that may be needed quickly. This is especially important for areas with water damage as mold grows best in damp environments.

4. Contact a Professional

If you think there’s a chance mold may be growing on your business property it’s recommended that you contact a local mold remediation service. These professionals can help test the area for mold, and make any repairs that might be needed. They can also recommend further mitigation tips for the space.

5. Keep Things Clean

Last but not least keeping the property clean can help prevent mold. Cleaning solutions and soaps may help make the environment inhospitable to mold. This step can also help remove the water before mold has a chance to grow.

These five steps may help with mold prevention on your business property. Know what the weather is in your area, keep a regular maintenance schedule, fix the damage quickly, and contact a professional for help. Keeping the space clean may also help. A remediation professional should be able to answer any questions you may have.

3 Methods of Preventing Mold Growth

8/3/2020 (Permalink)

Old faucet (water tap) over sink in the bathroom. Dirt Bacteria. Hard water stain of soap and mold. Time to clean. Copy space Tiny drips from the faucet could lead to mold growth

Focus On These Three Steps

Fungus grows quickly, especially when placed in the right environment. The spores require three things: moisture, organic matter, and themselves. The reality is people cannot eliminate the organisms. They live everywhere--within the air and ground. Keeping them out is extremely hard. The key, then, to mold prevention is limiting water exposure. Without the liquid, the microbes are innocuous, leaving your place alone. Therefore, owners should prioritize maintaining a clean, dry space, free of dampness. Be proactive, focusing on these 3 steps.

1. Immediately Fix Plumbing Issues
Tiny drips from the faucet could lead to mold growth, especially if they go unnoticed or unattended. Be careful to inspect plumbing regularly, paying attention to water rings, buildup, and rust. If any of this is noticed, contact specialists to make repairs. Periodically, walk through your home, paying attention to the walls, floors and ceiling. Notice any changes in color, spotting or odor. In addition, you may want to have an annual inspection, ensuring that everything works properly.

2. Run the HVAC System
Another major component of your mold prevention is running the air conditioner. The unit works to pull out humidity, maintaining a cool environment. As it extracts the excess fluid, the spores have limited food, inhibiting their growth. Have the device tuned twice a year, and, if you suspect that one room is not receiving the same air quality, contact a mold remediation company in Winchester, MA, to inspect the premises. They can assess the air quality and dampness.

3. Evaluate the Roof
Loose shingles are easy access points for rain, allowing drops to enter through crevices and holes. Water damage occurs, then, within crawl spaces and attics, often hidden to the residence until it's too late. To avoid this situation, schedule roof maintenance after severe storms, especially when hail occurs.
Remain vigilant in water cleanup. Doing so is significant to your mold prevention plan.

SERVPRO Works Closely With Each Insurance Adjuster to Make Things Easier

6/18/2020 (Permalink)

Infront of a house there is drying equipment, cleaning products, commercial generators SERVPRO is here to help

SERVPRO Works Closely With Each Insurance Adjuster to Make Things Easier

These days, each insurance adjuster faces a workload that was unthinkable as little as ten years ago. The number of claims and administrative tasks has significantly increased since then, creating a stressful environment and raising the chances of a costly mistake.
However, there is good news: by choosing a preferred vendor, you can eliminate a great deal of time per claim as well as be confident that your client receives quality service at an attractive price to the insurance company.

Insurance Claims Are Simplified Using the Preferred Vendor Program
When you use a trusted provider from the list of preferred vendors, it comes with some guarantees:

  • They stay within a set price range.
  • They stand by their work and react promptly to customer complaints.
  • They are vetted by major insurance companies.

In addition, their services are evaluated regularly to verify their commitment to providing good service. They also must maintain a well-scrutinized relationship with the insurance companies to remain on the list.

SERVPRO Is Here to Help
With a single call to SERVPRO’s Claims Information Center, they can help take the burden off a busy insurance adjuster. Their Institute of Inspection Cleaning and Restoration Certification means they have complied with the highest standards in the industry for water, smoke, and fire damage restoration. They also may be able to offer additional discounts to some adjusters.
Once you’ve evaluated and adjusted the insurance claim, SERVPRO is ready to come in immediately – often in hours – to tarp and board exposed areas and construct temporary fencing when necessary. They also follow a 21-point guideline at every disaster – the most comprehensive in the industry.
With over 50 years in the restoration field, no other damage mitigation company offers the same experience or assurance of customer satisfaction. Their 24-hour Customer Care Center connects you with an account representative as soon as you are ready, as well as answering questions and fixing any issues that arise. One call to them can decrease your workload and keep that part of your job less complicated.

Understanding Mold Remediation

5/21/2020 (Permalink)

Removing mold from the wall in a building Mold removal in a Winchester, MA building

Finding mold in your commercial property can be a stressful situation. You'll undoubtedly have many questions about the remedial and restoration process, like when you can safely occupy the building again and how long cleanup will take. Understanding facts about mold and how the process works will help.

The Facts on Mold

Mold is everywhere. One of the most common types of mold found in buildings is black mold, but there are thousands of other types of mold found in the environment.
While you may not have mold growth in your building, mold spores come in through doors, windows, and ducts. Mold spores must have moisture to thrive, which is why it is important to repair any sources of water damage.

The Remediation Process
When mold growth is found in your facility in Winchester, MA, remediation specialists act quickly to contain the growth, perform the mold removal, sanitize the area, and restore any damage that may have occurred. Your remediation specialists will work through several steps to achieve a safe environment for you and your employees.

Once the mold has been located, containment procedures will be utilized to ensure the mold doesn't spread. This may include the use of negative area chambers and physical barriers with negative air pressure. Any central air will be shut off during the cleanup phase.
Filtration equipment will remove mold spores from the air while HEPA vacuums prevent the spores from spreading.
Special treatments will eliminate the mold as well as ensure it doesn't return. Damaged materials will have to be removed. Anything that can be saved will be thoroughly cleaned.
The last step will be restoration to replace any damaged materials that had to be discarded during the cleanup.

During the mold removal process, employees should not have access to the contaminated and enclosed rooms. The time it takes to complete the entire process can be anywhere from one to several days, depending on the amount of mold and damage that is present.

Flooded Basement Tips

3/30/2020 (Permalink)

Flooded basement Avoid a flooded basement

Avoid a Flooded Basement, This Year and Forever!

Normal spring thaws can cause a small trickle to become a bigger issue. Foundation cracks that weren’t a problem before have the potential to become a huge problem now.

This year’s sudden spring thaw could exacerbate any issues that were not taken care of in the past.

In late winter and early spring, the ground can’t absorb all of the rain and snow melt, so it flows along the foundation. A proper drain system, sump pump and sealed cracks will help you avoid problems this spring.

Here are a few simple tips:

  • Keep your gutters clean (this will keep rain water from flowing directly to your foundation)
  • Grade landscaping away from foundation (add mulch or soil at an angle, higher at the foundation, slanting away)
  • Check your sump pump or purchase a submersible pump and fans

Move valuables and expensive items you may have in your basement, or use pallets and shelves to keep them elevated.

When there is a natural disaster, often the emergency items you need are sold out, so plan ahead.

If you do have a flood

There are still things you can do to mitigate the damage.

  • If you can do it safely, turn off the electricity.

But don’t get electrocuted! If you can reach the breaker without standing in water turn it off.  

  • If you’ve got just a bit of water in spots consider yourself lucky. If you can clean it up with a wet vac and have fans to dry it afterward you might be all set.
  • If your basement has flooded more than an inch, it’s best to call us.

If you have a sump pump and fans, you may still wish to tackle the job by yourself.  Submersible water pumps work best when you place them in the deepest part of the flooded water. If dirt and debris builds up and clogs the screen around the pump, clean it out and consider using something like a small tool to prop it up a bit. This will increase the space for water to flow through the pump. Use the widest and shortest hose possible, this will enable the pump to work faster.

When all the water is up and it appears dry you may still want us simply to treat the previously flooded area in order to kill any mold before it’s an issue.

To avoid this problem next year you must identify where the water came in.

  • First, seal the cracks
  • Then, dig to avert water flow next time

Remember water will travel down the path of least resistance. It is strongly advised to dig outside near the foundation and repack the soil. Dig down to where the water came, and then dig out and to the sides a few feet. There is a channel that you may not see but you will disturb and avert if you do this. Next year, water will not flow in that same direction if done correctly.

Last but not least, our friends at Signature Page Real Estate in Woburn, suggest having a dehumidifier in any basement, old or new.


  • Clean your gutters
  • Have a sump pump, wet vac and fans
  • Fix lawn grading
  • Seal the cracks
  • Dig to avert water flow next year
  • Have a dehumidifier

If water comes in and it’s too much to tackle yourself, call us. Mitigating water damage is one of our core competencies. We’ll tackle the job at hand, and be sure your water problem doesn’t become a mold problem later: "Like it never even happened."

Different Levels of COVID-19 Cleaning

3/27/2020 (Permalink)

a graphic that says professional cleaning services are only a call away We are available around the clock to meet your needs.

Much like water damage categories, there are different levels of COVID-19 cleanings, precautionary, suspected, and confirmed. These differentiations determine protocol when it comes to providing preventative measures as well as cleaning & disinfection after someone within the building has tested positive. 

Precautionary/Preventative - cleanings are a measure taken when there has been no confirmed or suspected cases. 

Suspected/Person Under Investigation - cleanings happen when there is reasonable suspicion that the virus is present, or one or more people that have been in the building have been tested and are waiting for results.

Confirmed - cleanings happen after there has been a confirmed case of COVID-19 onsite.

It is very important that property owners and business stakeholders recognize their own abilities, comfort levels, resources, and risk factors. While all stages require proper precautionary & intentional steps, the CDC has issued the following protocol in regards to , Confirmed cleaning & disinfection:

  • Workers must be trained to follow OSHA regulations
  • Proper use of PPE (Personal Protective Equipment) donning and doffing
  • Compliance with Bloodborne Pathogens and proper disposal of of regulated waste and PPE
  • Disinfectants used include - diluted bleach solutions, alcohol solutions, household cleaners followed by disinfectants, EPA registered household disinfectants

SERVPRO of Burlington/Woburn understands the immediate need for all stages, which is why we have made ourselves available 24/7 to offer disinfection services. We are able to offer disinfection services to buildings of all sizes, including residences for those in need. Please don’t hesitate to call our office for more information on proper protocol, pricing, and the products we are using. (781) 935-8222

3 Reasons You Should Hire a Professional To Check For Mold

3/23/2020 (Permalink)

Technician wearing protective gear while removing water from a property and mold growth in property SERVPRO of Burlington/ Woburn is certified to remove microbial growth

Three Reasons To Not Do It On Your Own

It's tempting to grab a spray bottle of diluted bleach solution, hoping to remove those unsightly fungus spots. That, though, is not appropriate mold cleaning, potentially allowing those microbes to continue to grow and creating even more of a problem. If homeowners in Winchester, MA, think they have concern, it's best to call in the professionals who have the credentials and knowledge to handle any trouble. Here are three reasons to not do it on your own.

1. DIY Testing Is Unreliable

Sometimes fungus isn't always visible; rather, homeowners get a sense that something is off. Perhaps it's an odd, musty odor or other health effects. Whatever the reason, it's tempting to purchase a kit and avoid hiring a mold remediation company. This could be problematic, though. Since microbial spores exist in nature, they will be in the home. That doesn't mean they are a hazard. In order to pose a threat, they must combine with organic material and water. Therefore, often an in-home test flags a false positive, leading residents to worry when they shouldn't.

2. Certification Provides Validity

Water restoration companies work with certified environmental hygienists to avoid guess work and false calls. These specialists have undergone classes and testing to ensure that they can identify issues within a building. In addition, they can perform more thorough evaluation, collecting air and wall specimens that could find what a DIY system may not. This information, then, assists the crew in determining the team's appropriate methods as well as the depth of mold cleaning that is needed.

3. Regulations Create Security

Once the hygienist has written the report, staff can develop mold damage cleanup plans, following appropriate standards and regulations. This includes removing contaminated porous items, particularly drywall, ceiling tiles and flooring. These should be replaced with the room then sprayed with sanitizing chemicals. Further assessment can be completed prior to restoring the area, providing reassurance that all is back to normal.
When you need mold cleaning, get results that you can trust. Seek a place that is certified and follows regulations.

Proactive Cleaning Services in Burlington, MA

3/17/2020 (Permalink)

a graphic that says highly trained technicians Our highly trained technicians are available around the clock to perform proactive cleaning.

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your commercial space in Burlington/Woburn needs deep cleaning services, call the experts today. SERVPRO of Burlington/Woburn is working around the clock to ensure our local community is taken care of.

Count on Fast Service with a Competitive Edge

1/21/2020 (Permalink)

SERVPRO semi truck As a trusted leader in restoration services, SERVPRO has professionals ready 24/7

When a claim comes in about a Winchester, MA, commercial property that needs restoration or remediation services, an insurance adjuster quickly begins the balanced process of serving the client in the best possible way while ensuring cost-effectiveness. As a trusted leader in restoration services, SERVPRO has professionals ready 24/7 to help you meet those dual demands.

Fast Response and Documentation

The minute an insurance claim comes in, our cleanup and restoration professionals are ready to tackle the disaster, whether it is water, fire or storm damage. While the top priority is to get your client’s property back to “Like it never even happened,” which means arriving onsite within four hours, making the claims process easier is a close second. Agents and adjusters who work with us can expect:

  • Immediate response to the disaster by professionals trained and certified on IICRC standards who adhere to best practices.
  • Local franchises backed by a robust national entity with established relationships within the insurance industry.
  • Pretesting property to verify optimal restorability.

To best handle, a claim, in insurance adjuster requires quick and accurate information. Within hours, our team will provide you an electronic job file with everything you need to ensure the best decisions are made for your client and within the policy specifications. The file includes all related forms and paperwork, a detailed estimate photos of losses and other pertinent information to make your job easier.

Boosting Your Competitive Edge

Keeping the communication lines open 24/7, we will work with you throughout the restoration process to ensure repairs or replacements are done right and with regard to everyone’s best interest. Noting all the small details and providing measurable performance ensures you, the client and insurer are getting the best possible service keep everyone satisfied.
An insurance adjuster is an important role that can be complex and delicate. A reliable, immediate response from a trusted leader can ease the complexity and get your client’s property back to normal quickly.

How Restoration Companies Estimate the Cost of Fire Damage Repairs

12/29/2019 (Permalink)

The tarp covers the roof of the building Roof tarping after fire damage in Burlington, MA

Many fire cleanup and restoration companies will provide an estimate for the cost of their services. Sometimes, these estimates can be vague. That is usually the case when the restoration business hires subcontractors to perform a majority of the work.
Instead, choose a full-service company in Burlington, MA, that does everything in-house. This will make the process simpler and less expensive.

First Steps

Some repairs cannot wait for the completion of the estimation process. For instance, you may have severe water damage from the firefighters' hoses or your sprinkler system. If left untreated, this could lead to mold growth.
Restoration professionals should remove any standing water from the premises as soon as possible. They may also provide other emergency services, including:

  • Roof tarping
  • Boarding up
  • Hiring security guards to prevent theft

Property Assessment

At the same time, project managers will work together to come up with an estimated cost of restoration. They will obviously consider the extent of the fire and smoke damage to the premises. They will then decide which debris must be removed, and which chemicals should be used to eliminate the stench.
An estimate should additionally feature the expenses involved in moving, storing and cleaning damaged items. The amount of money needed to rebuild any destroyed walls, doors or roofs should be included, as well.

Contacting Insurance

Ideally, the restoration business you pick will work directly with your insurance company. The cleanup experts should tell the insurer the cost of the restoration project and urge the provider to approve the work as soon as possible. The insurance adjuster may also receive a list of the items that were completely destroyed by the commercial fire. The insurer may cover the cost of replacing these assets.
In the aftermath of an emergency, time is valuable. You can't spend too long deciding which fire damage restoration company to use. Your best bet is to pick one that provides a detailed estimate and a variety of services.

3 Mistakes of Mold Remediation

11/29/2019 (Permalink)

Three mold spores - 3d illustration Mold spores thrive on moisture

Most Common Pitfalls When it Comes to Mold Removal

Perhaps the only thing more frustrating than having a mold problem in the first place is hiring a mold remover only to have the fungus come back. There are several potential mistakes when it comes to removing mold, from failing to use a certified mold remover to failing to treat the entire building. Here are just a few of the most common pitfalls when it comes to mold removal in your Winchester, MA, home.

How Mold Thrives

Unlike plants that need the sun, mold is a fungus that can survive by eating dirt, biofilm and even dust. As a result, mold can survive on:

  • paper
  • wood
  • drywall

And many more materials. Hiring a mold remediation company is the first step in getting rid of it. But mistakes can happen.

Spreading Mold During Cleanup

Ironically, spreading mold spores during removal is one of the most common mistakes companies make. Certified mold removers should use methods to separate areas where they are working. Your mold cleaners should also vent air outside, preventing mold spores from drifting through your home and causing new problems.

Leaving Mold Behind

Mold loves tiny cracks and crevices that are easy to miss. Mold that’s left behind sets the stage for a new infestation. Choose a mold remediator that will inspect your home before and after treatment to nix hidden mold.

Not Being Certified

Mold certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC) ensures a company employs the gold standards of mold removal. As a homeowner, you can rest assured that this company will avoid the above pitfalls as well as implement all of the tactics that are proven to remove mold thoroughly.
Mold removal is a skilled process that, if done right, can keep fungus at bay for good. Ensure that your mold won’t be back any time soon by choosing a certified mold remediation. company that can avoid mistakes and get your home fungus-free permanently.

Safe Alternatives to Candles When There’s No Electricity

10/18/2019 (Permalink)

3 white candles Inexpensive and effective candle alternatives are readily available.

When your home in Woburn, MA loses power, candles are typically one of the go-to light sources. But they can pose a lot of safety hazards. They are not very practical because they must be carefully placed and closely monitored. Besides, the light they produce is very dim. Be prepared for your next outage by choosing from the many cordless candle alternatives.

1. Flameless Candles

These candles are generally battery powered. Many of them give off the same amount of light as a normal candle, so they won’t be very practical if you need more brightness. They are great for everyday use for ambient illumination and will provide a convenient, quick light source in an outage.

2. String Lights

Battery-powered string lights, like flameless candles, are good for everyday use and decoration. However, they aren’t very cost-effective.

3. Table Lamps

Table lamps aren’t usually thought of as cordless, but there are some good battery-operated options available, and many are rechargeable. They are good candle alternatives because, unlike most candles, they will give off enough light for reading or other tasks.

4. Emergency Power Failure Lights

These bright LED lights are designed to stay plugged in a charging station so that they are always ready to go. They automatically turn on when your home’s power goes out. Most of them can also be used as a flashlight.

5. Lanterns

Camping lanterns are perhaps one of the best options for a power outage due to their portability and versatility. You can find some that are multi-powered with a solar, hand crank, or rechargeable option, and most have bright LED bulbs. They often last days on a single charge.

They can mean the difference between safely getting through a power outage or experiencing a major disaster as a result of a candle fire. If your house does sustain any harm from a fire, you can feel confident when hiring fire damage cleanup professionals to return it to its original state. Visit for more information on fire damage restoration

Here to Help

4/1/2019 (Permalink)

Flooding and water damage events at Stoneham, Wakefield, Reading and North Reading commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Stoneham/ Wakefield

SERVPRO of Stoneham/ Wakefield specializes in the cleanup and restoration of commercial and residential property after a damaging event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We are HERE to Help, Call Us Today – 781-935-8222

If you see mold, Contact us Today

3/30/2019 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

Stay out of affected areas.

Turn off the HVAC system and fans.

Contact SERVPRO of Burlington/ Woburn for mold remediation services.

What Not to Do:

Don’t touch or disturb the mold.

Don’t blow air across any surfaces with visible or suspected mold growth.

Don’t attempt to dry the area yourself.

Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Burlington/ Woburn specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 781-935-8222

24 Hour Emergency Service

3/28/2019 (Permalink)

SERVPRO of Burlington/ Woburn is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 781-935-8222

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Burlington/ Woburn has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Burlington/ Woburn

SERVPRO of Burlington/ Woburn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Mold Invades Your Home or Business

3/27/2019 (Permalink)


Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See or Smell Signs of Mold, Call Us Today – (781) 935-8222. 

Mold Damage Emergency Tips

3/19/2019 (Permalink)

What you can do until help arrives

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Burlington/ Woburn have the training, protective gear, and specialized equipment necessary to handle your mold problem.

Have a Mold Problem? Call Today 781-935-8222

If you have a mold problem in your home or business, your primary focus should be safety:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact a SERVPRO Franchise Professional for mold remediation services.

What NOT to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.